Effective date: August 23, 2025

This Privacy Policy explains how Glasco Painting and Drywall Finishing LLC (“Glasco,” “we,” “us,” or “our”) collects, uses, shares, and safeguards information when you visit our website, contact us, or use our services. Our website and services are intended for U.S. residents, primarily in Illinois and Missouri.

If you have questions or want to exercise your privacy rights, contact us at jorden@glascopaintinganddrywall.com

1) Information We Collect

a) Information you provide

  • Contact details: name, email, phone, address, project location.

  • Project details: scope of work, photos you share, preferred dates, budgets.

  • Communications: messages, emails, reviews/testimonials.

  • Payment information: If you pay online, your card data is processed by our payment processor; we do not store full card numbers.

  • Financing: If you apply for financing, you are redirected to the third-party lender’s site. We may receive status updates (approved/denied, funded) but not your SSN or full financial application.

b) Information collected automatically

  • Device & usage data: IP address, browser type, pages viewed, time on site.

  • Cookies & similar tech: used for site functionality, analytics, and advertising/remarketing. See “Cookies” below.

c) Information from third parties

  • Analytics providers (e.g., Google Analytics).

  • Advertising partners [if using remarketing/pixels].

  • Review platforms & social media (if you interact with or tag our business).

2) How We Use Your Information

We use information to:

  • Provide quotes/estimates, schedule work, and deliver services.

  • Communicate about your project, invoices, and warranty.

  • Operate, analyze, and improve our website (including fixing errors and measuring traffic).

  • Send updates or promotions if you opt in; you can opt out anytime.

  • Meet legal, tax, and warranty obligations.

Records related to our workmanship and warranties may be retained for at least the warranty period (typically three years) and as required by law.

3) Legal Bases (for visitors from the EEA/UK)

Our site is intended for U.S. residents. If you visit from the EEA/UK, we process data based on: performance of a contract (estimates/services), legitimate interests (running and improving our business), consent (marketing cookies/messages), and legal obligations (tax/warranty records).

4) How We Share Information

We share information with:

  • Service providers (hosting, email/text communications, analytics, payment processing, bookkeeping).

  • Financing partners (if you apply).

  • Advertising/remarketing partners.

  • Legal/compliance (to comply with law, protect rights/safety).

  • Business transfers (e.g., sale/merger of our company).

We do not sell personal information for money. [If we use “cross-context behavioral advertising,” we will provide a “Do Not Share My Personal Information” link.]

5) Cookies & Analytics

We use cookies and similar technologies to keep the site running, remember preferences, and understand how visitors use our site.

  • Essential cookies: required for core functionality.

  • Analytics cookies: help us understand site usage (e.g., Google Analytics).

  • Advertising cookies: used for remarketing/ads across other sites.

Your choices:
You can manage cookies in your browser settings. To opt out of Google Analytics, you can use Google’s opt-out add-on. [If we run ads/remarketing, we will provide links to opt-out tools such as the NAI/DAA.]

6) Your Privacy Choices & Rights

  • Access/Correction/Deletion: You can request a copy of your information, ask us to correct it, or request deletion, subject to legal/warranty retention needs.

  • Marketing opt-out: Unsubscribe using links in emails or email us.

  • Text/SMS: If you opt into SMS, you can reply STOP to opt out. Message/data rates may apply.

State rights (e.g., CA, CO, CT, UT, VA): Depending on your state, you may have additional rights (access, correction, deletion, and limiting certain uses). To exercise these, email jorden@glascopaintinganddrywall.com and note your state of residence. We will verify your request and respond as required by law.

7) Data Retention

We keep information as long as needed for the purpose collected, including:

  • Active project communications and scheduling.

  • Invoices, tax records, and warranty documentation (kept for the periods required by law and our warranty commitments).

  • Dispute resolution and fraud prevention.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

9) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

10) Third-Party Links & Services

Our site may link to third-party websites (e.g., financing applications, social platforms, review sites). Their privacy practices are governed by their own policies.

11) Do Not Track

Some browsers offer “Do Not Track” signals. We currently do not respond to these signals.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will have a new “Effective date” and becomes effective when posted.

13) Contact Us

Glasco Painting and Drywall Finishing LLC
Email: jorden@glascopaintinganddrywall.com

Accessibility: If you need this policy in an alternative format, email us and we’ll help.

Privacy Policy